Welcome to Fullmoon, a Stark Studios partner! We understand that you may have encountered some issues while trying to play Celestial Penguin. Rest assured, we are here to help you resolve them.

Why can't I play?

If you are unable to play Celestial Penguin, there might be a few reasons behind it:

• Restricted Access: Celestial Penguin is currently in BETA and access is limited to the Beta Team and Staff Team only. We apologise for any inconvenience caused by this restriction. Keep an eye out for updates on when the game will be available to the wider community.
• Technical Issues: In case you are experiencing technical difficulties while attempting to play the game, we recommend checking your internet connection and ensuring that your device meets the minimum system requirements.
• Account Related: If you have trouble accessing your account or encounter any issues with logins or passwords, please reach out to our support team. They will be happy to assist you in resolving any account-related problems.

If you have checked all of the above and still have trouble playing Celestial Penguin, please don't hesitate to get in touch with us. Our dedicated support team is here to help you and provide further assistance.

We understand how important it is for you to enjoy your gaming experience, and we are committed to ensuring that you can play Celestial Penguin smoothly.

Remember, we are just a message away!